Hahn v. Massage Envy Franchising LLC
Case No. 3:12-cv-00153-DMS-BGS



Overview of Class Action Settlement

On July 5, 2016, the Court issued an Order granting final approval of the Amended Settlement.

If you were a Current Member in the Original Settlement, you are no longer a part of the Amended Settlement, but you may be a member in a proposed settlement in the related cases of Donna Zizian v. Massage Envy Franchising, LLC, Civ. No. 12-CV-00153-DMS-BGS and Michelle Bandell, et al. v. Massage Envy Franchising, LLC, Civ. No. 16-CV- 01236-DMS-BGS. You can learn more about that proposed settlement and the options available to members of that settlement here.

If you were a Former Member that submitted a timely reinstatement request, your reinstated massages will be available for redemption at your Home Clinic, 30 days after the Effective Date as set forth in the Settlement Agreement. This website will be updated when more information is available. If you previously received an email notice in relation to this case or you provided your email address when submitting your reinstatement request, you will receive a reminder email notice approximately 3 weeks before the Reinstatement Date.


This website was established to inform you of the proposed amended settlement in the above class action lawsuit pending against Massage Envy Franchising, LLC (“MEF”). The lawsuit claims that the expiration of monthly 50-minute member massages that members did not use prior to membership cancellation, nonrenewal, or termination for nonpayment (“Unutilized Massages”) constitutes an unlawful business practice and breaches the membership agreement.

MEF denies that it did anything wrong, and the Court did not decide that the Class Representatives were entitled to any recovery from MEF. Instead, both sides agreed to an amended settlement. That way, they avoid the costs and delay of further legal proceedings and the people affected will get the benefits of the settlement. The lawsuit is currently pending in the U.S. District Court for the Southern District of California.

The proposed settlement provides former members of Massage Envy Spa franchised locations (“Massage Envy Franchises”) who timely submitted reinstatement requests with a 6 month reinstatement of cumulatively approximately 75% of any Unutilized Massages. The Court will exclude any member who timely requested exclusion.

Reinstatement of Former Members’ Unutilized Massages: During the 180-day period as described below, the Former Members who timely submitted a reinstatement request will have one or more Unutilized Massage reinstated based on the formula described here. The settlement does not provide for a refund of money paid for Unutilized Massages or any monetary relief. This website will be updated with more information about when reinstated massages may be redeemed when that information is available.